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var(--border-strong,var(--border));text-align:center;background:var(--surface-2,transparent);border-radius:8px;justify-content:center;align-items:center;min-height:72px;padding:14px;display:flex}.paste-zone:focus{outline:2px solid var(--accent,currentColor);outline-offset:2px}.paste-zone img{border-radius:6px;max-width:100%;max-height:260px}.radio-list{border:0;flex-direction:column;gap:6px;margin:0;padding:0;display:flex}.radio-row{border:1px solid var(--line);border-radius:var(--radius-s);cursor:pointer;align-items:flex-start;gap:8px;padding:8px;display:flex}.toasts{z-index:80;flex-direction:column;gap:8px;width:min(520px,100vw - 24px);display:flex;position:fixed;bottom:16px;left:50%;transform:translate(-50%)}.toast{background:var(--ink);color:#fff;border-radius:var(--radius);box-shadow:var(--shadow);justify-content:space-between;align-items:center;gap:10px;padding:8px 8px 8px 14px;font-size:13.5px;display:flex}.toast 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h2{justify-content:space-between;margin:2px 4px;font-size:13px;font-weight:600;display:flex;color:var(--ink-2)!important;letter-spacing:0!important}.tix-col h2 em{color:var(--muted);font-style:normal;font-weight:500}.tix-none{color:var(--muted);margin:4px;font-size:13px}.tix-card{border:1px solid var(--line);border-left:3px solid var(--line-2);box-shadow:var(--calm-card);background:#fff;border-radius:10px;overflow:hidden}.tix-card.k-complaint,.tix-card.urgent{border-left-color:#e5484d}.tix-card.k-maintenance{border-left-color:var(--blue)}.tix-card.k-request{border-left-color:var(--lilac)}.tix-card.late{background:#fff8f8}.tix-card.cancelled{opacity:.6}.c-done .tix-card{border-left-color:#12a594}.tix-open{text-align:left;width:100%;font:inherit;cursor:pointer;color:inherit;background:0 0;border:0;flex-direction:column;gap:4px;padding:10px 12px 8px;display:flex}.tix-top{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.tix-room{color:var(--ink);background:var(--surface-3);border-radius:6px;padding:1px 7px;font-size:14px;font-weight:700}.tix-room.none{color:var(--muted);font-weight:500}.tix-code{color:var(--muted);font-size:12px}.tix-pill{background:var(--surface-3);color:var(--ink-2);border-radius:999px;padding:1px 8px;font-size:11.5px}.tix-pill.red{color:#b4262b;background:#fdecec;font-weight:600}.tix-title{color:var(--ink);overflow-wrap:anywhere;font-size:14.5px;font-weight:600;line-height:1.3}.tix-meta{color:var(--muted);font-size:12.5px}.tix-late{color:#b4262b;align-items:center;gap:4px;font-size:12px;font-weight:600;display:inline-flex}.tix-guest{color:var(--ink-2);align-items:center;gap:6px;font-size:12.5px;text-decoration:none;display:inline-flex}a.tix-guest:hover{color:var(--lilac-2)}.tix-actions{flex-wrap:wrap;gap:6px;padding:0 12px 10px;display:flex}.tix-wa{font-weight:600;color:#11743b!important;background:#e9f8ef!important;border-color:#bfe8cf!important}.tix-wa.sent{font-weight:500;border-color:var(--line)!important;color:var(--muted)!important;background:#fff!important}.tix-note{background:var(--surface-3);white-space:pre-wrap;border-radius:10px;margin:0;padding:10px 12px;font-size:14px}.tix-wa-msg{font:13px/1.5 var(--font);white-space:pre-wrap;overflow-wrap:anywhere;background:#f0faf3;border:1px solid #d5efdd;border-radius:10px;margin:0;padding:10px 12px}.tix-events{flex-direction:column;gap:4px;margin:0;padding:0;font-size:13px;list-style:none;display:flex}.tix-events li{gap:10px;display:flex}.tix-events time{color:var(--muted);min-width:42px}.tix-opts{flex-wrap:wrap;gap:14px;display:flex}.tix-hist select{font:inherit;border:1px solid var(--line-2);color:var(--ink);background:#fff;border-radius:8px;margin-left:4px;padding:4px 6px;font-size:13px}.tix-problem{color:#991b1b;background:#fde8e8;border-radius:8px;margin-top:6px;padding:6px 8px;font-size:12.5px;line-height:1.35;display:block}.tix-sla{color:var(--muted);margin-top:6px;font-size:12px;font-weight:500;display:inline-block}.tix-sla.soon{color:#b45309}.tix-sla.over{color:#e5484d;font-weight:600}.tix-sla.ok{color:#12a594}